As fall quickly approaches we are seeing that school leaders are in various stages of planning and communicating to their communities. Some are still waiting for answers and guidelines from local agencies and organizations, some have begun announcing plans for the 2020-2021 school year. In this episode, Dr. JoAnn Sternke, Studer Education Senior Director and Leader Coach, reminds us, it’s not just the message, but how the message is communicated that matters. We want to make sure we build trust through communication using empathy. Listen as JoAnn shares how you can use the Communication template from our free Re-entry Toolkit to help you achieve clear and simple communication.