People want to do good work, and they want to work in an organization that has a positive work environment. According to Kelly Krostag, Assistant Superintendent of Human Resource Services for Escambia County Public Schools in Florida, a positive work environment “is the culture,” and she shares that developing, implementing, and living standards of excellence in the organization can transform organizational culture.

In this episode, Dr. Janet Pilcher talks with Ms. Krostag about how the Human Resource Services Department of Escambia County Public Schools created and implemented standards of behavior and the positive impact those standards have had on the culture of the department. She also shares how she recognizes the standards “walking the halls.” Listen to hear how standards of excellence can make a positive impact on organizational culture.