In organizations where employee engagement and productivity is high and turnover is low, you’ll likely find trust is the foundation. But the reality is most employees don’t trust their leaders. According to Gallup data, only one in three employees trust their organization’s leadership. Trust is essential for organizations to thrive and continuously improve. This was a key finding in the research of this episode’s special guest. His contributions to the American Education Research Association and to improvement science overall make him one of the greatest educational professionals of all time. Listen as Tony Bryk, the ninth president of the Carnegie Foundation for the Advancement of Teaching, shares about the role of nurturing relationships to sustain improvement in school systems at scale.