What is driving the urgency to change in your organization?
To have any chance at alleviating the growing number of teacher shortages, traditional and nontraditional institutions responsible for educating teachers have to consider new business models that meet potential teachers where they are in their lives, careers and educational journeys. It’s time for a wholesale rethinking of how we recruit, educate and support teachers for the workforce of the future. Today, Janet shares how she brought this vision to life, and how other leaders can approach innovative solutions to meet people where they are.
This episode answers questions such as:
- How do we plan and act differently in higher education?
- What does it really mean to provide a service that meets peoples’ needs?
- Why should we strive for greater collaboration and flexibility in our education organizations?
Featured Episode Resources
HURON CONSULTING GROUP | THE FUTURE OF EDUCATION
Raising the quality of K-12 education in the U.S. is complex, with state and local agencies facing a convergence of challenges. Among the most serious issues thwarting progress — teacher shortages and access to candidates well prepared to meet teaching standards and performance expectations.
9P | LISTENING TO CUSTOMER FEEDBACK
Customer service in some form is usually a core value or principle for most organizations. To generate and retain loyal customers, we place a high value on service. As a result, we listen to customer feedback and analyze that information for opportunities for improvement.
9P | THINK LIKE A CUSTOMER
We all view experiences from our own perspective. As employees we are often thinking about our side of the work. To be a successful organization and ensure customers have the best experience, it can be useful to view your organization from a customer’s point of view.
TEACHERREADY | BECOME A TEACHER IS LESS THAN A YEAR
TeacherReady was one of the first online teacher certification programs to offer an alternative certification route. The program provided an avenue for students to earn professional teacher certification online while still working.
Connect with Coaches and Guests
The challenges over the last year may have kept us at a physical distance, but we are here with you and we have other ways for you to connect with your leadership community. Our listeners can engage with our coaches and expert guests every week at virtual roundtable discussions and at our upcoming conferences.
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