Crisis times expose who we are and what we’re made of. For those who have committed to relationships and the process of improvement work, crisis times can be an opportunity for an organization’s strengths to shine through. Our partners in Waukesha County exemplify this—having a foundation that has helped them thrive despite disruptive circumstances. Our guests today are Waukesha County Executive, Paul Farrow, and Waukesha County Director of Parks and Land Use, Dale Shaver. Listen as they discuss how their county has collaborated in response to the COVID-19 pandemic and how their commitment to data-driven decisions has been essential to managing their team’s response.
Hosts
Janet Pilcher
President, Studer Education
About the Episode
What This Podcast Covers
Pillar 6: Exceed Customer Expectations
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