Politics, violence, hate… These topics aren't often discussed in our workplaces. Yet people on our teams are feeling pain, disbelief, fear, anger, confusion, and frustration. As leaders, our teams are looking to us to lean in and provide support to manage these feelings. In this episode, Dr. Janet Pilcher shares an approach she created and followed to encourage inclusive conversations on her team.
Hosts
Janet Pilcher
President, Studer Education
About the Episode

- How can we address the types of events like our nation experienced on 1/6/21 with our teams?
- What can we do to create safe spaces for people to express how they feel?
- Why is it important to support our teams through these difficult events in our nation?
Pillar 6: Exceed Customer Expectations
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