EP199: Two Tactics to Hardwire for the New School Year

Make the first 90 days the best of the year.

New academic years begin with new faces everywhere you look. Whether people are new to the organization or new to their role, Janet recommends two tactics that build confidence and support employees in a new position. To be an excellent organization, we strive to apply these practices and train all of our team members to do the same.

This episode answers questions such as:

What does AIDET stand for, and how can we use it?
Why are the first 90 days so critical for retaining new hires?
As a new employee, what should I be doing in the first 30 and 90 days?

Featured Episode Resources

9P | DEVELOP YOUR AIDET

In a first meeting with a customer or new partner, there can be a sense of anxiety about what to expect. Building a relationship begins by introducing ourselves in a manner designed to reduce that anxiety. The AIDET® format communicates key messages about ourselves and what to expect, as a first step in establishing a positive relationship and experience.

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SE | WHY YOU SHOULD BE HAVING 30/90 DAY CONVERSATIONS

Selecting the right employees is one of the most important decisions that leaders make. Once you have selected those employees, how do you best retain them in the first 90 days? Why? Because organizations tend to lose employees in the first 90 days if they are not supported, coached, and heard.

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9P | 30-DAY AND 90-DAY CONVERSATIONS

Leaders make the best decisions by building trusting relationships and gaining input from others. Most people we supervise want to do a good job and feel successful. To build relationships, some of the best leaders intentionally make solid connections with their employees. This is especially important when employees start a new job.

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SE | ARE YOUR EMPLOYEES BEING HEARD?

What makes an organization a “best place to work”? The benefits? The facilities? The answer is communication. Highly engaged workplaces have management teams who consistently monitor the voice of the employee through surveys, manager check-ins and town halls.

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Connect with Coaches and Guests

The challenges over the last year may have kept us at a physical distance, but we are here with you and we have other ways for you to connect with your leadership community. Our listeners can engage with our coaches and expert guests every week at virtual roundtable discussions and at our upcoming conferences.