Donna Kirby, the Vice President of Operations at the Pensacola Blue Wahoo’s AA Baseball team, joins Janet Pilcher this week to talk about Donna’s journey to becoming a leader of best practices in minor league baseball. Donna and her team at the Blue Wahoo’s stadium are sought after as an example for creating the ultimate fan experience.
Episode 40
Turn Customers into Loyal Fans
Donna Kirby, the Vice President of Operations at the Pensacola Blue Wahoo’s AA Baseball team, joins Janet Pilcher this week to talk about Donna’s journey to becoming a leader of best practices in minor league baseball.
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Hosts
Janet Pilcher
President, Studer Education
About the Episode
What This Podcast Covers
Pillar 8: Develop People to Improve and Perform
Pillar 9: Continuously Improve to Achieve Success
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