- April 6, 2020As parents, students, and employees within the School District of Menomonee Falls began preparing for the effects of COVID19, Superintendent,…
- March 9, 2020While attending a company event, Janet Pilcher had the opportunity to sit down with Jim Roth, co-founder and CEO of…
- October 28, 2019At some time in your professional or personal life, you have probably experienced the let down of an empty promise.
- September 2, 2019Many successful, hardworking Americans experience burnout more than once during their careers, even people who are passionate about what they…
- August 26, 2019The way we provide feedback makes a difference in how people receive and act on the feedback.
- August 12, 2019Making intentional connections with employees is especially important when the employee is within the first 30 and 90 days.
- August 5, 2019Why is a commitment to excellence important as a leader and as an organization? Dr. Janet Pilcher interviews Harry S.
- July 29, 2019It’s difficult to become a great organization, and even more difficult to sustain that success.
- June 10, 2019Is it really enough to provide good, or even, very good customer service?
- June 3, 2019Despite best efforts, sometimes we fail at providing the outstanding service our customers deserve.
- March 4, 2019Can you recall a time when you’ve been frustrated with another department in your organization, and you were told nothing…
- January 21, 2019How do you handle leaders who say they’re on board, but act like they’re not?
- January 7, 2019All of us are energized by something.
- January 7, 2019This episode is the final part of a three-part series.

