To achieve sustainable results, we must first identify organizational goals. Then, we measure the things that matter to let us know our progress toward those goals. The next step is to align all department efforts with the goals of an organization. This is what gets us results that make a difference. When goals and measures are aligned, all employees know how their work supports the success of the organization. Knowing this makes the work worthwhile.

An organizational scorecard communicates goals, measures, and actions that will achieve goals. This tool tells the story behind the work of every employee in the organization. Our experts work with leaders to help create this road map to success for organizations.

Measure the Important Things

It’s easy to accumulate data. In order to use the data to measure success, we first need to decide what is the appropriate measure for the goal. We know we are measuring the right things when the metric accurately identifies achievement.

Our coaches work with partner organizations to develop a balanced scorecard that clearly outlines factors of success and what data will be used to determine if actions are successful.

Build Individual Accountability

Responsibility rests on all teams within the organization. For a scorecard to be effective, it must be cascaded to all units. Progress monitoring at every level ensures a dynamic process that supports agile adjustment of actions informed by data. All units and all employees are vested in the success of the organization.