How can you appeal to both logic and emotion to properly communicate and cascade the right information to the right people at the right times? This week on our Accelerate Your Performance podcast, Dr. Janet Pilcher invites back Dale Shaver, Director of Waukesha County Department of Parks and Land Use, and Laura Catherman, Director of the Waukesha-Ozaukee-Washington Workforce Development Board, to continue their discussion on how they implement their Playbook for Success to continuously build trust and enable success between boards and leaders. They explain the importance of leading with the why, not the what, when defining your organization’s story, and how to define that why in simple terms. Listen as Dale and Laura describe how to run your strategies, identify the key decision-makers, and look for potential roadblocks.