Principle 9: Recognize and Reward Success
Value and appreciate people working together to get results.
WHY?
What gets recognized gets repeated. When we acknowledge specific good work by employees and teams, we set expectations for performance. The recognition says “this is what right looks like.” This tells employees what the standard is. Reward and recognition also engage employees in their work. Based on research from Tom Connellan, we know that we need three compliments to counteract each negative feedback statement. Reward and recognition are essential actions to create a best place to work.