Leaders want employees who are happy, productive and invested in the organization's future. However, retaining these people requires leaders to become aware of what it takes to meet employee's needs in the workplace. Hear about those needs and the fundamentals we use to support confident and engaged employees from Leader Coach and employee engagement expert, Dr. KK Owen. Today, KK and Janet discuss what leaders can do to increase confidence and engagement on their team – and what we might be doing that causes employee engagement to decrease.