This episode in one in a three-part series. It introduces and gives a brief overview of the first three of the Nine Principles®. The first three principles are: 1) Commit to Excellence, 2) Measure the Important Things, 3) Build a Culture Around Service.
Hosts
Janet Pilcher
President, Studer Education
About the Episode
What This Podcast Covers
- Key leadership strategies for driving organizational excellence
- Practical tactics to engage and develop your team
- Insights to accelerate continuous improvement
Recommended Resources
Pillar 6: Exceed Customer Expectations
Pillar 7: Align Goals, Behaviors, and Process
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