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Episode 44

From Problem to Solution

Changes in an organization can occur that team leaders may have little control over.

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Hosts

Janet Pilcher

President, Studer Education

About the Episode

Changes in an organization can occur that team leaders may have little control over. What we can control is how we adapt and react to the change in our daily business. When we utilize team meetings with structured, thoughtful discussions, and analysis, someone will propose a winning solution or solutions for the team to agree on. Using a problem-solving agenda, conversations stay focused and teams can avoid falling into a pit of negativity and conflict.

What This Podcast Covers
  • How do we shift from unproductive meetings to meetings where we can solve problems with our teams?
  • What can you do when a team meeting has turned to arguments and negativity rather than problem solving?
  • How do you keep teams focused on finding a solution?

Pillar 4: Recognize the Bright Spots

Pillar 6: Exceed Customer Expectations

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