EP362: Rounding for Service Excellence

What is a rounding road show, and how is it being utilized by Oldham County Schools to achieve service excellence? Listen as Superintendent Dr. Jason Radford shares how he takes this tactic on [...]

EP332: Amplify Student Voice

How can school districts prioritize amplifying student voice? Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education, as she explores the impact of student feedback with Dr. Candace [...]

EP328: Provide Excellent Service

Service excellence is a cornerstone of thriving organizations. Join Dr. Janet Pilcher as she revisits past episodes with Donna Kirby, Vice President of Experience at the Pensacola Blue Wahoos, to [...]