EP362: Rounding for Service Excellence
What is a rounding road show, and how is it being utilized by Oldham County Schools to achieve service excellence? Listen as Superintendent Dr. Jason Radford shares how he takes this tactic on [...]
Case Study: Campbell Union School District — Where Continuous Improvement Begins with Leader Empowerment
Explore this case study to see how the Campbell Union School District confronted challenges head-on by developing and empowering leaders to collaborate amidst district disruptions. Learn about [...]
Building the Leadership Muscle to Improve Hiring and Retention
By embracing core processes that consider and address the individual needs of staff, school districts can help alleviate shortages and improve retention. Discover more in Dr. Pat Greco's latest [...]
A Superintendent’s Guide to Succession Planning: Developing Leaders to Continue Your Success
A succession plan is more than just a list of job responsibilities. It captures the essential skills and key work that can only be defined by the person serving in the role. So, if you wait for [...]
EP332: Amplify Student Voice
How can school districts prioritize amplifying student voice? Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education, as she explores the impact of student feedback with Dr. Candace [...]
EP328: Provide Excellent Service
Service excellence is a cornerstone of thriving organizations. Join Dr. Janet Pilcher as she revisits past episodes with Donna Kirby, Vice President of Experience at the Pensacola Blue Wahoos, to [...]
EP321: Pursue Gratitude and Goodwill
Join Dr. Janet Pilcher as she invites us to reflect on the power of small acts that, when multiplied, shape a more harmonious and compassionate world.
EP315: Embracing Mentorship: A Tribute to Georgia Blackmon
Join us for a special episode where Dr. Janet Pilcher shares four valuable life lessons from one of her most influential mentors and friends, Ms. Georgia Blackmon.
The Value of Excellent Service
Great leaders place importance on how to become the best service provider for what they do. Donna Kirby, the Vice President of Operations at the Pensacola Blue Wahoos AA Baseball team, joins Dr. [...]
Rebuilding Trust with our Communities
In this webinar, leader coach Melissa Matarazzo shares concrete ideas to tackle the challenge of rebuilding trust and strengthening relationships with community partners and stakeholders amidst [...]