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Author: Ray Agrinzone

  • March 2, 2020
    In a world where we no longer view human connections as natural, and instead, insist on using technology, even in…
  • February 24, 2020
    Utilizing social media platforms is a natural way to enhance transparency.
  • February 17, 2020
    Every day we are customers to someone we do business with.
  • February 10, 2020
    The way people learn today is continuously evolving, and with the rise of technology people expect answers at their fingertips.
  • February 3, 2020
    Does the path you are traveling have a heart?
  • January 27, 2020
    John Maxwell’s Law of the Lid explains that leadership ability is the lid that determines a person’s level of effectiveness.
  • January 20, 2020
    We all have our favorite brands, but what makes them our favorite?
  • January 13, 2020
    How can school districts and school boards work together to achieve the goals of the schools and the surrounding community?
  • January 6, 2020
    Sabrina Hebeler, Michigan native, and Chief of Staff at Michigan State University for the division of Infrastructure Planning and Facilities…
  • December 16, 2019
    As you get ready to put 2019 to rest and welcome in 2020, Dr. Janet Pilcher reminds you to reflect…
  • December 9, 2019
    Executive leaders are the role-models of an organization, responsible for establishing the culture and leading teams to be successful.
  • December 2, 2019
    As individuals strive for growth in their professional and personal lives, there is often a gap between where people are…
  • November 25, 2019
    When we establish recognition systems in our organizations or on our teams, we focus on employees by understanding what makes…
  • November 18, 2019
    Rewarding and recognizing the right behaviors and excellent performance isn’t just a nice thing to do.
  • November 11, 2019
    Several years ago, the decision was made to transform TeacherReady, a Studer Education℠ online self-paced teacher certification program, to meet…
  • November 4, 2019
    Organizations are facing more pressure than ever to transform their practices in order to improve their outcomes.
  • October 28, 2019
    At some time in your professional or personal life, you have probably experienced the let down of an empty promise.
  • October 21, 2019
    How do you turn passionate employees and leaders into people who have the ability to make a difference not only…
  • October 14, 2019
    As a leader do you tell your teams, “Don’t bring me problems, bring me solutions.”?
  • October 7, 2019
    Changes in an organization can occur that team leaders may have little control over.
  • September 30, 2019
    For the first time in history we are operating with five generations co-existing in the workforce, and there are more…
  • September 23, 2019
    Service excellence is more than just being polite or being ready to offer the unsatisfied customer a discount.
  • Image of a collaborative office culture

    September 16, 2019
    Service Excellence differentiates your organization from others in your industry.
  • employees clapping for colleague_reward and recognize_service

    September 9, 2019
    Donna Kirby, the Vice President of Operations at the Pensacola Blue Wahoo’s AA Baseball team, joins Janet Pilcher this week…

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