EP62: Give Your Brand a Personality
Utilizing social media platforms is a natural way to enhance transparency. On a personal level, people use social media to connect with others and stimulate conversations. In time, organizations [...]
EP61: What is Important to Us as Customers?
Every day we are customers to someone we do business with. We buy groceries, fill our cars with gas, dine at restaurants, engage with retail services, and do business with professional service [...]
EP60: Embracing the Customer Experience
The way people learn today is continuously evolving, and with the rise of technology people expect answers at their fingertips. The life of a professional skill is much shorter today than it was [...]
EP59: Lead with Courage
Does the path you are traveling have a heart? Courage is the quality that distinguishes great leaders from excellent managers. In this episode, Janet discusses why courage is vital to a leader’s [...]