Narrative comments on surveys can be analyzed using the affinity process. The information is analyzed and placed into themes and labeled under broad categories. To create the Affinity Diagram, we [...]
To analyze the failure of a process, a group of people answer this question five times: Why did the process fail? The purpose of asking the same question five times is to get to the root cause of [...]
At times, it’s important to allow people to capture their own thoughts as well as others’ creative thinking. One way to do this is to ask people to write down and say three ideas on a [...]
Brainstorming includes both individual and group brainstorming to address a problem or opportunity. Once ideas are recorded, the participants complete a ranking process, using number rankings [...]