In Jim Collins's book Good to Great, he describes a Level 5 leader as someone who leads with passion. Level 5 leaders are not only extremely passionate about what they do, they are also not [...]
Great organizations are the result of great people. In turn, great people are the result of great leaders. Great leaders model the mission and values of the organization. They lead by example. [...]
There’s another important tool, in addition to rounding, that drives employee engagement and results. It is a system-wide employee engagement survey. The key to this survey, or any others [...]
Once you identify skill gaps within your organization, you will need a system for teaching the appropriate skills and closing the gaps. If you’ve read Hardwiring Excellence, it is clear [...]
Recognize and Reward Success: Everyone makes a difference Creates win-win situations Never lets great work go unnoticed Recognizes behavior that merits following Tools and tactics needed to [...]